FAQ's

Frequently Asked Questions


  • When is it ok to call a 24-hour emergency plumber and how soon do you normally respond?

    We respond to emergency plumbing requests immediately. Not sure if you have a plumbing emergency? Here are the most common 24/7 emergency plumbing requests:

    Toilet Backing Up

    Leaking Pipes

  • How Does LCI Plumbing Price Its Services?

    LCI Plumbing is committed to offering fair pricing for our services. We don't believe in price gouging and we never recommend services that aren't required. Our goal is to create long-term relationships with our Ocala, FL, customers and that requires honesty on our part and a commitment to fair upfront pricing. When customers need a service, we can typically supply an upfront cost estimate. If the nature of the repairs requires a pricing increase, we always discuss the quote and repairs with clients first. We don't believe in unfair surprises! Regardless of whether you need our regular plumbing services or emergency service, you don't have to worry about overtime charges when you contract with LCI Plumbing.

  • What types of plumbing services do you offer?

    LCI Plumbing features a full range of plumbing services for customers in and around Ocala, FL. Our licensed and certified plumbers routinely provide services that include preventative maintenance, troubleshooting plumbing problems, high pressure hydro jetting, sewer line repair, sewer camera inspection, sewer line cleaning, sewer replacement, leak detection and repair, garbage disposal repair, and septic tank pumping. We also offer water heater repair, maintenance, and installation; we also deal with tankless water heaters. From clogs to faucet installations, our services are always tailored to meet our customers' needs.


    In addition to our regular services, LCI Plumbing also provides 24/7 emergency solutions for our Ocala customers. Backed-up toilets and drains or serious leaks necessitate plumbing service ASAP. We feature on-call certified plumbers who can tackle your emergency right away. We strive to provide each customer with an upfront quote for all of our services.

  • When LCI Plumbing comes out to my home will it be an apprentice plumber, a journeyman plumber, or a master plumber?

    It will be a master plumber with an apprentice in some cases.

  • How can I schedule a service with LCI Plumbing for routine plumbing maintenance?

    Scheduling routine plumbing maintenance with LCI Plumbing is easy! Simply give us a call, and our friendly team will set up a convenient appointment to ensure your plumbing is in top-notch condition. Proactive maintenance helps prevent issues before they arise, saving you time and money.

  • How do I know if I need to call a plumber for my plumbing issue?

    If you're experiencing leaks, clogs, low water pressure, or any other plumbing-related concerns, it's a good idea to reach out to a professional plumber. Our team at LCI Plumbing can assess the situation, provide a thorough diagnosis, and offer the best course of action to resolve the issue effectively.

  • Why should I consider a tankless water heater for my home?

    A tankless water heater offers several advantages over traditional models. Not only do they provide endless hot water on demand, but they are also energy-efficient, saving you money on utility bills. With their compact design, they take up less space, making them an excellent choice for homes with limited room for a conventional water heater.

  • How long does it take to install a tankless water heater?

    The installation time for a tankless water heater can vary depending on factors such as the complexity of the installation, the location of the unit, and any necessary modifications. Our experienced plumbers will assess your specific situation and provide an estimated timeline during the consultation.

  • Are you available for emergency plumbing services?

    Absolutely! We understand that plumbing emergencies can happen at any time. That's why we provide 24/7 emergency plumbing services. You can rely on our team to promptly respond to your call and resolve your plumbing issues efficiently.

  • How much will your services cost?

    That is very difficult to say without seeing the problem. You should never receive a price sight unseen. If a plumber is able to tell you how much something costs before they even look at the problem, I wouldn’t trust the price they gave you.

  • I have a problem with the plumbing in my house making groaning and honking noises. Why is this?

    It could be that you have lost your "air cushion." To get it back, turn the water supply off at the main valve. Turn on all the faucets around your home. Then turn on the main valve again and shut off each faucet. This should take care of the problem.

  • Do I really need to worry about hidden leaks?

    Yes, hidden plumbing leaks can cause various issues in your home, so it's important to address them promptly. To mitigate these risks, it's advisable to regularly inspect your plumbing system for any signs of leaks, such as damp spots, mold growth, or unexplained increases in water usage.

  • How can I check if I have a leak?

    If you think you have a leak in your home, there’s an easy way you can check. Go out to your water meter and record the level. Make sure no one uses any water for a few hours, then go back and check the meter again (it’s easiest to do this when everyone goes to bed, then check it again first thing in the morning). If the level has changed, you probably have a leak.

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